Privacy Policy

Policy version: 1.0 – May 2026

The Limelight Collective (our website) is provided by Lime Marketing Ltd, Incorporated in England and Wales, with company registration number 17162894 with VAT registration number 511095133 and whose registered office is at 82A James Carter Road, Mildenhall, Suffolk, IP28 7DE (‘we’, ‘our’ or ‘us’). We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.

We take your privacy very seriously. Please read this privacy policy carefully, as it contains important information about who we are and how and why we collect, store, use, and share any information relating to you (your personal data) in connection with your use of our website. It also explains your rights regarding your personal data and how to contact a relevant regulator or us if you have a complaint.

 

Introduction

We collect, use and are responsible for certain personal data about you. When we do so, we are subject to the United Kingdom General Data Protection Regulation (UK GDPR).

Given the nature of our website, we do not expect to collect the personal data of anyone under 13 years old. If you are aware that any personal data of anyone under 13 years old has been shared with our website, please let us know so we can delete it.

This privacy policy is divided into the following sections:

  • What this policy applies to
  • Personal data we collect about you
  • How your personal data is collected
  • How and why we use your personal data
  • Marketing
  • Who we share your personal data with
  • How long your personal data will be kept
  • Transferring your personal data out of the UK
  • Cookies and other tracking technologies
  • Your rights
  • Keeping your personal data secure
  • How to complain
  • Changes to this privacy policy
  • How to contact us
  • Do you need extra help?

 

What this policy applies to

This privacy policy relates to your use of our website only.

Throughout our website, we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. Those third-party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to those third-party websites, please consult their privacy policies as appropriate.

 

Personal data we collect about you

The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you:

    • your name, address and contact information, including email address, telephone number and company details
    • information to check and verify your identity, e.g. a soft search to confirm links to your business and application eligibility.
    • location data, if you choose to give this to us, including IP address, browser type and device information
    • your billing information, transaction reference information, and payment reference tokens
    • bank account and payment details, this information is collected and processed through our payment processor
    • details of any information, feedback or other matters you give to us by phone, email, post or via social media
    • your account details, such as username and login details
    • records of consent and marketing preferences
    • your activities on, and use of, our website, including analytics data relating to email opens, clicks, website interactions and support requests
    • professional interests and opportunity preferences 
    • your professional online presence, e.g. LinkedIn profile, social media handles and/or website URL
    • your professional data, e.g. job title, qualifications and credentials, specialisms, biography, opportunity preferences
    • Your profile data, e.g. profile photo, profile status, profile content and media, profile completion status
    • information about the services we provide to you, subscription type, subscription status
    • your contact history, purchase history and saved items
    • information about how you use our website and technology systems
    • your responses to surveys, competitions and promotions

You must provide this personal data to access our membership subscription, use our website and the services on it, unless we tell you that you have a choice. 

Sometimes you can choose whether to give us your personal data and let us use it. Where that is the case, we will tell you and give you the choice before you give the personal data to us. We will also tell you whether declining to share that personal data will affect your use of our website or any services on it.

We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.

 

How your personal data is collected

We collect personal data from you: 

  • directly, when you enter or send us information, such as when you register with us, contact us (including via email), send us feedback, purchase products or services via our website, post material to our website and complete customer surveys or participate in competitions via our website, and 
  • indirectly, such as your browsing activity while on our website; we will usually collect information indirectly using the technologies explained in the section on ‘Cookies and other tracking technologies’ below

We also collect personal data about you from other sources as follows:

  • publicly available professional information, including websites, LinkedIn profiles and other professional social media platforms;
  • referral or recommendation information submitted by existing members or professional contacts;
  • analytics providers, advertising networks and search information providers;
  • payment and subscription providers;
  • third-party tools and platforms used to support the operation of our website and services.
  • information provided by event organisers, podcast hosts, collaborators or partners in connection with opportunities available through the platform.

 

How and why we use your personal data

Under data protection law, we can only use your personal data if we have a proper reason, eg:

  • where you have given consent
  • to comply with our legal and regulatory obligations
  • for the performance of a contract with you or to take steps at your request before entering a contract
  • for the purposes of a recognised legitimate interest, or
  • for our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us’ below).

See ‘Who we share your personal data with’ for further information on the steps we will take to protect your personal data where we need to share it with others.

The table below explains what we use your personal data for and why.

What we use your personal data for

Our reasons

Application Assessment

For legitimate interest, to evaluate whether an individual meets the criteria for inclusion in a curated professional network.

Creating and managing your account with us

For the lawful basis of Contract, to create and manage user accounts.

To enable login, profile management, and platform functionality.

Membership and subscription management

For the lawful basis of Contract, to perform our contract with you or to take steps at your request before entering into a contract

Profile creation and visibility

For the lawful basis of the Contract 

To control access to member-only functionality.

Public profile publication and search engine indexing

For Legitimate interests, the platform’s core purpose is to provide visibility and discovery opportunities.

Member communication, service-related

For the lawful basis of Contract, to provide onboarding communications, account notifications, subscription information, important service updates and other communications necessary to provide the platform and related services to you.

Member communication, marketing and platform updates

For legitimate interests, to send existing and former members relevant updates about the platform, opportunities, events, features, member benefits and related services. You can opt out of marketing communications at any time.

Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website, so that we can make it more intuitive, or to check that our website is working as intended

Depending on the circumstances:

  • your consent as provided through our cookie banner – see ‘Cookies and other tracking technologies’ below
  • where we are not required to obtain your consent and do not do so, for our legitimate interests, i.e. to be as efficient as we can, so we can deliver the best service to you at the best price

If you have provided such a consent you may withdraw it at any time by adjusting your cookie preferences through our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)

In addition to strictly necessary cookies, we use cookies to analyse site traffic and personalise content through Google Analytics.

Your consent as provided through our cookie banner or cookie preference settings – see ‘Cookies and other tracking technologies’ below

If you have provided such a consent you may withdraw it at any time by updating your cookie preferences through our website (this will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn)

Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices

Depending on the circumstances:

  • to comply with our legal and regulatory obligations
  • in other cases, for our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you at the best price

Protecting the security of systems and data used to provide the services

To comply with our legal and regulatory obligations

We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases, our reasons are for our legitimate interests, i.e. to protect systems and data and to prevent and detect criminal activity that could be damaging to you and/or us

Statistical analysis to help us understand our customer base

For our legitimate interests, i.e. to be as efficient as we can so we can deliver the best service to you at the best price

Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant.

To comply with our legal and regulatory obligations

Voluntarily sharing relevant personal data with public authorities, regulators or other bodies exercising official functions in response to written requests where we consider disclosure is necessary and appropriate

For a recognised legitimate interest, namely, to respond to a request from another organisation that needs the personal data for the purposes of carrying out its task in the public interest or exercising its official authority

 

How and why we use your personal data – in more detail

More details about how we use your personal data and why are set out in the table below

Purpose

Processing operation

Lawful basis relied on under UK GDPR and EU GDPR

Relevant categories of personal data

Communications with you not related to marketing, including about changes to our terms or policies or changes to the products or other important notices 

Addressing and sending communications to you as required by data protection laws, i.e. UK GDPR or Data Protection Act 2018

Processing is necessary for compliance with a legal obligation to which we are subject (Article 6(1)(c))

your name, address and contact information, including email address and telephone number and company details

your account details (username)

Addressing and sending communications to you about changes to our terms or policies, or changes to the products, or other important notices (other than those addressed above)

Our legitimate interests (Article 6(1)(f)), which are to be as efficient as we can, so we can deliver the best service to you

your name, address and contact information, including email address and telephone number and any company details

your account details (username)

SEO metadata generation,

Processing is necessary to improve the discoverability of member profiles and aligns with member expectations of increased visibility.

Processing is limited to metadata generation only.

Our legitimate interests, namely, improving the discoverability of member profiles and supporting the platform’s visibility objectives.

your name, address and contact information, including email address and telephone number and company details.

Social media profiles and handles.

Professional qualifications, accreditations and experience

Topics and areas of expertise for services

 

How and why we use your personal data – Special category personal data

Certain personal data we collect is treated as a special category to which additional protections apply under data protection law:

  • The Limelight Collective allows users to create professional profiles and provide information about services, expertise, and background. Users may choose to include information related to health conditions, medical specialisms, or health services provided (‘Special Category Data’). By filling in these fields, you are sharing this information voluntarily, and it will be visible to other users of the directory.
  • We process special category health data only when it is manifestly made public by you (Article 9(2)(e) GDPR) within your user profile, or where we have obtained your explicit consent (Article 9(2)(a) GDPR) to do so.
  • We advise users to limit the information provided to the minimum necessary for the directory’s purpose. You must not share sensitive, detailed medical information of third parties (e.g., patient names, specific case history) in public or private fields. We reserve the right to remove special category and/or unnecessary sensitive data.
  • If we have not already removed special category data, you have the right to edit or remove any special category data from your profile at any time. If you wish to withdraw consent for us to display this information, you can do so by updating your profile settings or by contacting us at feedback@thelimelightcollective.com to request deletion of this data.

 

Marketing

We will use your personal data to send you updates (by email, text message, telephone or post) about our products and services, including exclusive offers, promotions, member benefits or new products and services.

We have a legitimate interest in using your personal data for marketing purposes (see above ‘How and why we use your personal data’). This means we do not need your consent to send you marketing information. If we change our marketing approach in the future to require consent, we will ask for it separately and clearly.

You have the right to opt out of receiving marketing communications at any time by:

  • contacting us at feedback@thelimelightcollective.com
  • using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts, or
  • updating your marketing preferences on your preference centre, which will be made available in due course

We may ask you to confirm or update your marketing preferences if you ask us to provide further products and services in the future, or if there are changes in the law, regulation, or the structure of our business.

We will always treat your personal data with the utmost respect and never sell OR share it with other organisations outside the Lime Marketing Ltd group of companies for marketing purposes.

For more information on your right to object at any time to your personal data being used for marketing purposes, see ‘Your rights’ below.

 

Who we share your personal data with

We routinely share personal data with:

  • third parties we use to help deliver our services to you, e.g. payment service providers, website hosts, membership platform providers and website analytics providers
  • other third parties we use to help us run our business, e.g. marketing agencies, website hosts and website analytics providers

We only allow organisations to handle your personal data if we are satisfied that they take appropriate measures to protect it. We also impose contractual obligations on them to ensure they can only use your personal data to provide services to you and to us.

We or the third parties mentioned above occasionally also share personal data with:

  • our and their external auditors, e.g. in relation to the audit of our and their accounts, in which case the recipient of the information will be bound by confidentiality obligations
  • our and their professional advisors (such as lawyers and other advisors), in which case the recipient of the information will be bound by confidentiality obligations
  • law enforcement agencies, courts, tribunals and regulatory bodies to comply with our legal and regulatory obligations
  • public authorities, regulators and other bodies exercising official functions, where they make a written request for personal data they need for their public task or official functions and we decide it is necessary and appropriate to disclose it
  • other parties that have or may acquire control or ownership of our business (and our or their professional advisers) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency, usually, information will be anonymised but this may not always be possible. The recipient of any of your personal data will be bound by confidentiality obligations.

 

Who we share your personal data with – more details

More details about who we share your personal data with and why are set out in the table below

Recipient

Processing operation (use) by recipient

Relevant categories of personal data transferred to recipient

WordPress and website hosting providers

Web and data hosting services, i.e. stores a copy of your personal data on computer equipment so it can be accessed by us and permitted third parties (see below).

For a hosting company: Any of the personal data we collect about you, as detailed in the section Personal Details we collect about you

Stripe 

Payment Processing – a data processing agreement is in place with Stripe Payments Europe Limited.

Name, email address, billing information, transaction information and membership status

Zapier

Data transfer automation

Contact information, account information and platform activity data where required for automated processes

ActiveCampaign

Email communications, marketing automation and CRM services

Name, email address, communication preferences and engagement data

Anthropic Claude API

AI-assisted SEO metadata generation and content processing services

Limited professional profile and publicly displayed profile information are required for metadata generation

 

Who we share your personal data with – further information

Please note that although we don’t directly provide data to search engines, those engines can locate and ‘cache’ the data on the website, which then appears publicly, known as ‘search indexing’.

We cannot, even on request of erasure, guarantee that information will be removed from external search indexing. As per ICO guidelines, our business will reach out to those providers where feasible and notify them of a request for erasure, but we are under no obligation to ensure that they complete this.

If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).

 

How long your personal data will be kept

We will not keep your personal data for longer than we need it for the purpose for which it is used. For example, marketing preference records may be retained to ensure we continue to respect your communication choices.

Different retention periods apply for different types of personal data. Further details on this are available in our record retention schedule, which can be provided upon request.

If you stop using your account, we will delete or anonymise your account data after two (2) years.

Following the end of the relevant retention period, we will delete or anonymise your personal data.

 

Transferring your personal data out of the UK

Countries outside the UK have differing data protection laws, some of which may provide lower levels of privacy protection.

It is sometimes necessary for us to transfer your personal data to countries outside the UK. In those cases we will comply with applicable UK laws designed to ensure the privacy of your personal data.

We will transfer your personal data to:

  • our service providers located outside the UK within the EU and the USA, and 

Under data protection laws, we can only transfer your personal data to a country outside the UK where:

  • The UK government has decided that the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy regulation’), further to Article 45A of UK GDPR. A list of countries the UK currently has adequacy regulations is available online. We rely on adequacy regulations for transfers to the following countries: United States of America.
  • There are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you, or
  • a specific exception applies under the relevant data protection law

Where we transfer your personal data outside the UK, we do so on the basis of an adequacy regulation or, where this is not available, standard contractual clauses. In the event we cannot or choose not to continue to rely on either of those mechanisms at any time, we will not transfer your personal data outside the UK unless we can do so on the basis of an alternative mechanism or exception provided by UK data protection law and reflected in an update to this policy.

Any changes to the destinations to which we send personal data or in the transfer mechanisms we rely on to transfer personal data internationally will be notified to you in accordance with the section on ‘Changes to this privacy policy’ below.

 

Transferring your personal data out of the UK – in more detail

More details about the countries outside the UK to which your personal data is transferred are set out in the table below.

Recipient country

Recipient

Processing operation (use) by recipient

Lawful safeguard

United States of America

Zapier, 548 Market St #62411, San Francisco, California.

Stripe Payments Europe Limited (“SPEL”)

ActiveCampaign, LLC 1 N Dearborn, Suite 500, Chicago, IL 60602, USA.

Anthropic Ireland Limited, 6th Floor South Bank House, Barrow Street, Dublin 4, Ireland

Web and data hosting services, i.e., store a copy of your personal data on computer equipment so it can be accessed by us and permitted third parties online in order to run our business and provide services

Legally approved International Data Transfer Addendum to the EU Commission Standard Contractual Clauses 

VERSION B1.0, in force 21 March 2022

 

Transferring your personal data out of the UK – further information

If you would like further information about data transferred outside the UK, please contact feedback@thelimelightcollective.com (or see ‘How to contact us’ below).

 

Cookies and other tracking technologies

A cookie is a small text file stored on your device (e.g., computer, smartphone, or another electronic device) when you use our website. We use cookies and similar technologies on our website to help us recognise you and your device, and store some information about your preferences or past actions.

For further information about the cookies and similar technologies we use, when we request your consent and how you can manage or disable cookies, please see our Cookie Policy.

 

Your rights

You generally have the following rights, which you can usually exercise free of charge:

Access to a copy of your personal data

The right to be provided with a copy of your personal data

Correction (also known as rectification)

The right to require us to correct any mistakes in your personal data

Erasure (also known as the right to be forgotten)

The right to require us to delete your personal data in certain situations

Restriction of use

The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data

Data portability

The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party in certain situations

To object to use

The right to object:

  • at any time to your personal data being used for direct marketing (including profiling)
  • in certain other situations, to our continued use of your personal data, e.g. where we use your personal data for our recognised legitimate interests, unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims.

Rights in respect of automated decision-making

Where significant decisions (those which produce a legal or similarly significant effect on you) are made using your personal data and based on solely automated processing with no meaningful human involvement, you have the right to have certain safeguards in place to protect your data subject rights, freedoms and legitimate interests. These safeguards include giving you information about the decision and enabling you to make representations, obtain human intervention, and contest the decision

In addition to also requiring the above safeguards, significant decisions made using special category personal data and based on solely automated processing are only permissible in certain specified scenarios (e.g. where you have given your explicit consent for the decision to be made using such data)

We do not make any such decisions based on data collected by our website

The right to withdraw consents

If you have provided us with consent to use your personal data, you have the right to withdraw that consent easily at any time

You may withdraw your consent at any time by updating your cookie preferences through our website, using the unsubscribe link in marketing emails or contacting us using the details below.

Withdrawing consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn

For further information on each of those rights, including the circumstances in which they do and do not apply, please contact us (see ‘How to contact us’ below). You may also find it helpful to refer to the guidance from the UK’s Information Commissioner (ICO) on your rights under UK GDPR. 

If you would like to exercise any of those rights, please email, call or write to us, see below: ‘How to contact us’. When contacting us, please:

  • provide enough information to identify yourself (e.g. your full name, email address, account username or membership details) and any additional identity information we may reasonably request from you, and
  • Let us know which right(s) you want to exercise and the information to which your request relates

 

Keeping your personal data secure

We have appropriate security measures to prevent personal data from being accidentally lost, used or accessed unlawfully. We limit access to your personal data to those who have a genuine need to access it.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach when required by law.

If you want detailed information from Get Safe Online on how to protect your personal data, other information, and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

 

How to complain

Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to contact us’). We have a complaints procedure within our data protection policy, which can be made available upon request. We will acknowledge receipt of your complaint within 30 days.

You also have the right to lodge a complaint with the Information Commissioner. They may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.

 

Changes to this privacy policy

We may change this privacy policy from time to time. When we make significant changes, we will take steps to inform you, for example, via email notification, providing a description of the changes.

 

How to contact us

You can contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.

Our contact details are shown below:

FAO: The Director
Email – feedback@thelimelightcollective.com

Address: 82A, James Carter Road, Mildenhall, Suffolk, IP28 7DE

 

Do you need extra help?

If you would like this policy in another format (for example, audio, large print, braille), please contact us (see ‘How to contact us’ above)